Englishman crowned the best HR exec in the worldOn 6 Apr 2004 in Personnel Today Previous Article Next Article The best HR executive in the world is from Shropshire, according to theAmerican Business Awards. Paul Turner, general manager (people) at West Bromwich Building Society, wasnamed the ‘Best International HR Executive’ at the awards in New York. He beat competition from 66 other countries after he and his teamspearheaded cultural change at the building society, using a programme ofspecialised coaching, which placed HR right at the middle of the business. Under a four-year culture change programme – which is now in its second year– every manager is obliged to attend coaching workshops. The workshops followeda staff survey of attitudes towards management. After the two-day sessions,employees were again asked to measure the effectiveness of their managers tochart progress. Bosses will be continuously assessed for the remainder of the project to ensurea high-performance culture is embedded into the organisation. Turner said the culture change was successful because HR was working inclose partnership with management, rather than imposing a process on them. “We asked senior management to identify the business culture theywanted for the organisation,” he said. “We then created a programmeto deliver the kind of culture they wanted.” He added that companies should avoid a ‘one size fits all’ approach, wherebusinesses bring in a generic culture-change programme without making sure itis the best way to release the potential in their staff. By Michael Millar Comments are closed. Related posts:No related photos.